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CUSTOMER SUPPORT
NetClarity’s passion to deliver the highest quality hardware and software for network security is coupled with our strong commitment to provide the best technical support.
Our goal is to provide the best documentation, frequently asked questions, knowledge base, training and support tools to our partners and their customers.
We offer easy access to technical support online through our Customer Service Support Portal. Click here to visit our support portal and register, now.
To ensure customer satisfaction, we offer email, skype, telephone, gotomeeting, hardware repair/advance replacement and frequent firmware updates to our NACwall appliances and our patented EasyNAC technology.
If you have an emergency or require high priority support, call us directly at 1-781-276-4555 or send us an email to support@netclarity.net
PRODUCT AND TECHNOLOGY TRAINING
We offer in-depth NACwall products and EasyNAC technology training directly to our OEM and Channel partners. Once certified by NetClarity, you can rest assured that they will be able to help you at customer chosen locations. With their help you will learn how to rapidly deploy our solution for Vulnerability Management, Regulatory Compliance, Intrusion Prevention and Network Access Control in your environment.
SUPPORT NEWS AND UPDATES
NetClarity provides frequent partner notification about firmware updates and new releases through email and postings in the support portal. Please visit it and bookmark it, here: http://netclarity.zendesk.com/home
SEMINARS, WEBINARS AND SPEAKING ENGAGEMENTS
NetClarity provides seminars, webinars and speaking engagements.
Currently, we are providing access to our founder & CTO through is online webinar series, CyberCrime and CyberWar 2011...what’s coming and how to proactively prepare and defend. If you would like to learn more, please click here.
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