Customer Support Portal
NetClarity provides a customer support portal where partners and customers can ask technical product related questions to our support team, see the latest information on product updates, read the frequently asked question and query the NACwall NG knowledgebase.
To initiate a support request, please send a detailed email to support@netclarity.net with the following information:
1. Your Question or Issue
2. Details behind your Question
3. Your Network Topology Overview (# of LANs, # of VLANs, kinds of switches, firewalls, etc.)
4. Serial Numbers and MAC Addresses of your NACwall appliances
If you are ready to login to the support portal (or create a new account, if it’s your first time), please click here.
If you are looking for more information, have you visited these pages:
Products Whitepaper Demonstration Datasheets Malware Cleanup Tools Network Tap Devices
